Brandon was very polite and professional. He showed up on time, assessed the issue of a back up in the main pipe and used a long snake to solve the problem. Based on the experience with this relatively simple problem, I would definitely use Super Service Plumbing again.

– Recent Customer

I awoke this morning to a clean and most importantly a CLOG-free kitchen sink! The management at my senior residence called Super Service Plumbing after the maintenance person on site said that it was a job for a pro. Not only was my sink unclogged but the young man who provided the service was so kind that I said that I would let others know!

Ray took care to put down a blanket in case of any spills, made sure that all was tidy when he left – though he left behind his bright smile – and the result this morning to know that everything was fixed! Thank you, Ray! And to Super Service Plumbing for adding him to your team!

-John

They answered the phone first thing in the morning and were helpful to talk to. They came when they said and snaked down the vent. That helped but it turned out the sewer line was not the problem – it was our septic tank. So how much did it cost me for their courteous service and some good help? Nothing!! They wouldn’t even take our money because they could not solve our initial problem.

My experience was not extensive with them but I have to say they were 5-star plumbers today!

– Dwight S. in Petaluma

I have been using Super Service Plumbing for a few years now. They always respond swiftly and reliably. Brandon came out on my most recent call and dealt with my problem quickly. I needed a valve for my on-demand water heater. While pursuing the warranty, he got the part for me right away and installed it so that I had hot water. My set-up is a little complicated with a pump on a timer and he carefully explained everything I need to know to keep the device functioning. He is both professional and pleasant.

– Deb C in Sebastopol

Wonderful service, polite and fast, definitely gave us great advice on how to fix our toilet problem the cheapest and best way. We will recommend them and call them again when we need a local plumber.

-Gabi S

After the gas was turned off in Windsor due to the horrific fires in 2017 for nearly a week, PGE came through to re-lit and verify unit by unit. Mine was red flagged because a plumber who had ‘repaired’ my water heater broke out the piece of protective glass two years prior. I called Super Service Plumbing, where they pulled up schematics on my State/Apollo water heater. Paul F. came out as soon as the parts were in and was respectful, courteous, polite and very professional. Cannot say enough good about this company! I highly recommend Super Service Plumbing.

– Carol M. in Windsor

On May 28, 2014, I discovered a leak under my sink. It had evidently been leaking for some time but I hadn’t discovered it because it was in the back with cleaning supplies in front. Bryan found it immediately, replaced the valve after showing me the replacement part and explained what was wrong with the original. He checked the meter with caution to watch for a possible leak, and explained all his steps and was courteous and left things clean and in order. Pleasant young man.

– Recent Customer

I called the office about 9 a.m., and Paul came by about 1:30 p.m. He was friendly and highly efficient. Paul was able to replace a hose bib to eliminate a leak which had been driving our water usage up to unsatisfactory levels. He also checked the main meter and discovered no additional leaks! Paul also had some useful advice about water usage in general.

Next time we have a plumbing problem, we will certainly call Super Service Plumbing.

– Michael G. in Cotati

Very timely and exceeded my expectations.

–Recent Customer

Bryan, the service technician at Super Service Plumbing, is an extremely competent and personable professional.

Plumbing for the entire home backed up over the weekend, not a fun problem to have! Peter the dispatcher set up a speedy appointment. Bryan arrived promptly, then quickly and efficiently diagnosed and solved the whole problem! Bryan also gave clear explanations and recommendations to avoid future issues. The relief and peace of mind in having this horrendous problem solved so fast was priceless.

Very highly recommend Super Service Plumbing!

– A.C. in Santa Rosa

I needed help with a water line on a newly installed refrigerator on a Saturday afternoon, and Super Service came out within an hour and took care of the problem in no time. We know we can count on them!

– Recent Customer

A super job by an excellent technician that went the extra mile with resolving our sewer blockage problem. I am highly recommending Super Service Plumbing for any sewer/plumbing needs you may have; I am having them back soon for additional work at our resident in Santa Rosa CA.

–Recent Customer

Very timely and exceeded my expectations.

–Recent Customer

A visitor noticed a “gas smell” and we immediately called the PG&E Emergency number. A PG&E agent was on-site within 15 minutes and determined a serious leak was urgent enough to “shut off the gas until a repair was made.” Our Landlord called Super Service Plumbing and within an equally short time, Brandon was involved in discovering the problem which also required a thorough check of the gas line to the kitchen range via the crawl space. After discovering two areas of leakage – which were quickly repaired – the PG&E Inspector was recalled to our home to verify the repair and allow our gas to be turned back on. It saved us from further exposure to breathing that gas (which we were not “smell sensitive” to), from a potential fire hazard, and from an otherwise very cold night. Thanks, Brandon for your expeditious and professional response to our emergency! Outstanding Service!!!

– Dick F.